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Password Reset

If you forget your password and need to reset it, you can do so on your computer or mobile device by selecting 'Forgot Password'. If you encounter issues or have questions, please contact parents.ict@aobajapan.jp

On your computer/browser

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1. 1. On Canvas, click 'Forgot Password?'
  2. Enter your Email Address associated with our Canvas account
  3. Click 'Request Password'
  4. Check your Email for the link to reset your password

On the mobile app

1. 1. Navigate to Canvas on your mobile device
  2. Find our school by typing 'aoba parents'
  3. Once on the login screen, click 'Forgot Password?'
  4. Enter your Email Address associated with our Canvas account
  5. Click 'Request Password'
  6. Check your Email for the link to reset your password

Password Change

If you know your current password and would like or need to change it, you can do so from within Canvas. If you encounter issues or have questions, please contact parents.ict@aobajapan.jp

On your computer or browser

1. 1. On Canvas, select Account
  2. Select Settings
  3. Select Edit Settings
  4. Tick 'Change Password'
  5. Enter your Old Password (the current one) and a new password twice
  6. Click 'Update Settings'

Related Canvas Guides:

Desktop: How do I reset my password as an observer?
Mobile (iOS): N/A
Mobile (Android): N/A